Why Choose Hrvatska Booking?
Choosing a trusted booking platform is essential when planning a trip. At Hrvatska Booking, we combine professionalism, transparency, and personalized assistance to provide a worry-free experience when reserving your dream stay in Croatia.
Article 1 – Verified Properties
All properties listed on our platform are carefully reviewed and verified to ensure they meet our strict quality and safety standards. Photos, descriptions, and amenities are accurate and regularly updated in collaboration with property owners.
Article 2 – Secure Booking Process
Our reservation process is streamlined and secure. Once you select a property, you simply need to complete the reservation form located within the listing. On desktop, it is visible to the right side; on mobile, it appears when you scroll through the details. Once submitted, you'll receive a detailed invoice including payment options (if dates are available). Otherwise, you will receive a confirmation document.
Article 3 – Payment Transparency
We provide complete transparency on prices and payment terms. Whether you choose to pay a deposit or the full amount (with a discount), all terms will be clearly stated in your invoice. There are no hidden fees.
Article 4 – Cancellation & Refund Policy
We understand that plans may change. That's why our cancellation policy is fair and balanced:
- Free cancellation within 48 hours of reservation.
- Partial refunds available depending on how far in advance cancellation is made.
- For last-minute cancellations (less than 7 days before arrival), a cancellation fee may apply.
Article 5 – Dedicated Customer Support
Our team is available every day to assist you via WhatsApp at +385 97 664 11 38. Whether you have questions before booking, need help during your stay, or want assistance with payment, we are here to guide you every step of the way.
Article 6 – Local Expertise
We know Croatia—our team is based in the region and works closely with local property owners to ensure you enjoy the best locations, experiences, and advice during your stay.
Article 7 – User-Friendly Platform
Our website is designed to make your search and reservation process as smooth as possible. Intuitive navigation, detailed listings, and responsive design allow for easy use across all devices.
Article 8 – Verified Reviews
Only real guests can leave reviews. This guarantees authentic feedback, helping future travelers make informed decisions based on true experiences.
Article 9 – Personalized Service
We don't believe in one-size-fits-all. Every traveler is unique, and our team strives to provide custom assistance based on your needs and expectations—from recommending properties to arranging special requests.
Article 10 – Your Satisfaction Is Our Priority
We measure our success by your satisfaction. We aim to provide not just a stay, but a memorable and stress-free experience from the moment you visit our website to the day you check out.